Client Resources

General

• Fair Credit Reporting Act (FCRA)
• Fair Debt Collection Practice Act (FDCPA)
• Gramm-Leach-Bliley Act (GLBA)

Credit Unions

• Federal Credit Union Act

Higher Education

• Family Educational Rights And Privacy Act (FERPA)

Higher Education Federal Loans

• Federal Family Education Loans (FFEL) Program
• William D. Ford Federal Direct Loan Program
• Federal Pell Grant Program

Financial Literacy Resources

• U.S. Department of the Treasury
• Financial Literacy & Education Commission
• CFPB Educational Resources
• National Credit Union Administration (NCUA)
• Inceptia, Student Loan Knowledge HQ

General

• Consumer Financial Protection Bureau (CFPB)
• Board of Governors of the Federal Reserve System
• ACA International TCPA Resource Center
• ACA International Federal Government Debt Collection
• ACA International Rulings and Orders
• insideARM Newsletters
• Credit and Collection News
• PCI Security Standards Council (PCI SSC)

Credit Unions

• CUNA Compliance Resources
• NAFCU Regulation & Compliance Resources
• NAFCU Hot Compliance Topics and Resources

Higher Education

• Perkins Cohort Default Rate Guide
• Federal Student Aid Handbook

General

• Commercial Law League of America

Credit Unions

• National Credit Union Administration

Higher Education

• Federal Student Aid, An Office of the U.S. Dept. of Education
• U.S. Department of Education

General

• ACA International Education & Training
• insideARM Webinars

Credit Unions

• CUNA Training and Events
• NAFCU Education & Conferences

Higher Education

• COHEAO Events & Webinars
• NACUBO Events and Programs
• Federal Student Aid Training for Financial Aid Professionals

National Associations

General

• ACA International

Credit Unions

• National Association of Federally Insured Credit Unions (NAFCU)
• Credit Union National Association (CUNA)

Higher Education

• National Council of Higher Education Resources (NCHER)
• Coalition of Higher Education Assistance Organizations (COHEAO)
• National Association Of College And University Business Officers (NACUBO)

Credit Unions

• American Association of Credit Union Leagues

Higher Education

• Colorado Association of Administrators of Student Loans and Accounts Receivable (CAASLAR)
• Educational Accounts Receivable Management Association (EARMA)
• Florida Association of Bursars & Student Accounting Administrators (FABSAA)
• Kentucky Association of Student Receivable Officers (KASRO)
• Michigan Association of Student Financial Services Administrators (MASFSA)
• Minnesota Collection Network (MCN)
• New York State Collectors Association (NYSCA)
• North Carolina Association of Community College Business Officers (NCACCBO)
• New York State Organization of Bursars and Business Administrators (NYSOBBA)
• Ohio Bursars Association (OBA)
• Oklahoma Association of College and University Business Officers (OACUBO)
• Pacific Western Student Financial Services Association , f/k/a: CBA and CCULA (PACWEST)
• South Carolina Technical Education Association (SCTEA)
• Texas Bursars and University Cashiers Association (Texas BUC$)
• The California State University (CSU) Financial Officers' Association
• The Great Plains Collectors Network (GPCN)
• Wisconsin Association of Student Business Officers & Administrators (WASBOA)

National Credit Bureaus

• Equifax
• Experian
• Trans-Union

Servicers

Higher Education

• Federal Student Loan Servicers
• Heartland ECSI
• University Accounting Services